For doctors & providers · refer a patient
Pediatricians, OBs, midwives, family physicians, pediatric dentists, ENTs and bodyworkers across DFW send us their feeding families. Here’s everything you need to refer.
HOW TO REFER →Fast scheduling
Families hear from us within 24 hours of their intake, and most are seen within days.
Clinical depth
An IBCLC team with backgrounds in L&D, NICU, newborn nursery and pediatric nursing, plus a speech-language pathologist and a registered dietitian.
Insurance-friendly
In network with many commercial plans. We verify benefits first and give families a cost estimate up front, so there are no surprise bills.
How to refer
Patient has a BCBS HMO plan? See the BCBS HMO steps; BCBS needs your referral in their system first.
Fax to (817) 977-9073 and include:
We reach out to the family to verify benefits and get them scheduled.
Hand them our website: fortworthlactation.com. They tap their insurance, fill out one secure form (about 10 minutes), and we take it from there.
Families can also call (817) 304-0992.
General questions from your office are welcome at hello@fortworthlactation.com. Please fax, don’t email, anything with patient information.
Important · BCBS HMO patients
We can see families with BCBS HMO plans, but BCBS must have a referral from your office in their system before we can do anything on our end.
Please note: we cannot create the prior authorization until your referral appears in Availity. A faxed referral alone isn’t enough for BCBS HMO plans, and it’s the most common reason a family’s visit gets delayed.
Need a specific provider on the referral? Their individual NPIs are listed below.
Provider directory
All providers see patients under Fort Worth Lactation & Tongue Tie Specialists, group NPI 1003653916.
| Provider | Credentials | NPI |
|---|---|---|
| Nichole McCloy | RN, IBCLC (Founder) | 1801522123 |
| Abbey Knox (Earl) | SLP, IBCLC | 1194542407 |
| Annika Gill | RN, IBCLC | 1336031475 |
| Brooke Doak | RN, IBCLC | 1851265532 |
| Catharine DeMore | IBCLC | 1760927560 |
| Doreen Brass | RN, IBCLC | 1336987130 |
| Haylie Crawford | RN, IBCLC | 1831907468 |
| Jackie (Jaclyn) Drusch | RN, IBCLC | 1477319721 |
| Jessica Koiner | IBCLC | 1336008820 |
| Jorilyn Tasker | IBCLC | 1922876283 |
| Katie (Katherine) Hollmer | RN, IBCLC | 1528986874 |
| Lanna Davis | IBCLC | 1245199546 |
| LaToya Pierre | RN, IBCLC | 1053019281 |
| Lindsey James | RN, IBCLC | 1144066770 |
| Marianne Graham | RN, IBCLC | 1235911801 |
| Morgan Retton | RN, IBCLC | 1326902198 |
| Stephanie Housley | RN, IBCLC | 1508535451 |
| Susan MacKenzie | RN, RLC, IBCLC | 1003175860 |
| Mary Kobran | RD | 1437761855 |
Who we see
In network with many BCBS/Anthem, Aetna & Meritain, Cigna (through Wildflower) and UnitedHealthcare/UMR commercial plans. BCBS HMO plans accepted with a referral in Availity (see above). Not able to accept Medicaid, CHIP, STAR, Marketplace (ACA), Tricare, BaylorScottWhite, Ambetter or other HMO plans; those families are welcome as self pay.
With the family’s permission, we’re glad to send a visit summary back to your office. Just note it on your referral.
Fax referrals to (817) 977-9073, or have the family start at fortworthlactation.com.
CALL (817) 304-0992